May 15th, 2026
14:00pm - 16:00pm
Art Center
Los Angeles
ABOUT
ABOUT
ABOUT
Where visionary CX leaders come to build tomorrow’s AI-first concierge experiences
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ATTENDEES
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WHAT'S ON
WHAT'S ON
WHAT'S ON
What to expect
Join us for a one-day summit to spark ideas, build partnerships, and shape what’s next.
Visionary talks
01
Hear from founders, thinkers, and technologists leading the way in AI-powered customer communication.
Visionary talks
01
Hear from founders, thinkers, and technologists leading the way in AI-powered customer communication.
Visionary talks
01
Hear from founders, thinkers, and technologists leading the way in AI-powered customer communication.
Practical workshops
02
Roll up your sleeves in interactive sessions focused on real-world AI tools and strategies.
Practical workshops
02
Roll up your sleeves in interactive sessions focused on real-world AI tools and strategies.
Practical workshops
02
Roll up your sleeves in interactive sessions focused on real-world AI tools and strategies.
Purposeful networking
03
Connect with a community of AI innovators, product leaders, and enterprise teams shaping customer experiences.
Purposeful networking
03
Connect with a community of AI innovators, product leaders, and enterprise teams shaping customer experiences.
Purposeful networking
03
Connect with a community of AI innovators, product leaders, and enterprise teams shaping customer experiences.
SPEAKERS
SPEAKERS
SPEAKERS
Keynote speakers
Hear how enterprise leaders are transforming customer engagement with AI.
Alina Chen
Sendbird
Co-Founder, CEO
Alina Chen
Sendbird
Co-Founder, CEO
Alina Chen
Sendbird
Co-Founder, CEO
Shailesh N.
Sendbird
Head of Product Management
Shailesh N.
Sendbird
Head of Product Management
Shailesh N.
Sendbird
Head of Product Management
Bhavin Shah
Moveworks
Founder & CEO
Bhavin Shah
Moveworks
Founder & CEO
Bhavin Shah
Moveworks
Founder & CEO
Anique Drumright
Ripping
VP of Product
Anique Drumright
Ripping
VP of Product
Anique Drumright
Ripping
VP of Product
MAY 15, 2026
MAY 15, 2026
MAY 15, 2026
Agenda
Delight AI
Delight AI
Day 1
Morning
Opening Keynote: The Future of AI Is Collective
Talk: Scaling Customer Engagement with AI-Powered Platforms
Panel: Building AI with Purpose for Better Customer Experiences
Afternoon
Workshop: Vision Mapping for AI-Driven Business Growth
Talk: Measuring Success in the Age of AI: Impact Over Scale
Panel: Building Collaborative Ecosystems for Scalable Growth
Evening
Welcome Mixer: Meet the Builders Behind AI Experiences
Lightning Talks: Big Ideas in 5 Minutes
Live DJ + Visuals: The Future Experience Lounge
Day 1
Morning
Opening Keynote: The Future of AI Is Collective
Talk: Scaling Customer Engagement with AI-Powered Platforms
Panel: Building AI with Purpose for Better Customer Experiences
Afternoon
Workshop: Vision Mapping for AI-Driven Business Growth
Talk: Measuring Success in the Age of AI: Impact Over Scale
Panel: Building Collaborative Ecosystems for Scalable Growth
Evening
Welcome Mixer: Meet the Builders Behind AI Experiences
Lightning Talks: Big Ideas in 5 Minutes
Live DJ + Visuals: The Future Experience Lounge
Day 1
Morning
Opening Keynote: The Future of AI Is Collective
Talk: Scaling Customer Engagement with AI-Powered Platforms
Panel: Building AI with Purpose for Better Customer Experiences
Afternoon
Workshop: Vision Mapping for AI-Driven Business Growth
Talk: Measuring Success in the Age of AI: Impact Over Scale
Panel: Building Collaborative Ecosystems for Scalable Growth
Evening
Welcome Mixer: Meet the Builders Behind AI Experiences
Lightning Talks: Big Ideas in 5 Minutes
Live DJ + Visuals: The Future Experience Lounge
PAST ATTENDEE TESTIMONIALS
PAST ATTENDEE TESTIMONIALS
PAST ATTENDEE TESTIMONIALS
“The talks were amazing, but what really stood out was the people who actually care about doing business differently."
Janine Aster
Infinity Partners
“I’ve been to countless conferences, but this was the first where I felt both inspired and equipped to make real change.”
Alina Chen
New Futures
“From the speakers to the venue, every detail felt intentional — it was a masterclass in how to host a truly meaningful event.”
Isabella Conte
Brightseed Ventures
“The talks were amazing, but what really stood out was the people who actually care about doing business differently."
Janine Aster
Infinity Partners
“I’ve been to countless conferences, but this was the first where I felt both inspired and equipped to make real change.”
Alina Chen
New Futures
“From the speakers to the venue, every detail felt intentional — it was a masterclass in how to host a truly meaningful event.”
Isabella Conte
Brightseed Ventures
“The talks were amazing, but what really stood out was the people who actually care about doing business differently."
Janine Aster
Infinity Partners
“I’ve been to countless conferences, but this was the first where I felt both inspired and equipped to make real change.”
Alina Chen
New Futures
“From the speakers to the venue, every detail felt intentional — it was a masterclass in how to host a truly meaningful event.”
Isabella Conte
Brightseed Ventures
“The talks were amazing, but what really stood out was the people who actually care about doing business differently."
Janine Aster
Infinity Partners
“I’ve been to countless conferences, but this was the first where I felt both inspired and equipped to make real change.”
Alina Chen
New Futures
“From the speakers to the venue, every detail felt intentional — it was a masterclass in how to host a truly meaningful event.”
Isabella Conte
Brightseed Ventures
“The talks were amazing, but what really stood out was the people who actually care about doing business differently."
Janine Aster
Infinity Partners
“I’ve been to countless conferences, but this was the first where I felt both inspired and equipped to make real change.”
Alina Chen
New Futures
“From the speakers to the venue, every detail felt intentional — it was a masterclass in how to host a truly meaningful event.”
Isabella Conte
Brightseed Ventures
“The talks were amazing, but what really stood out was the people who actually care about doing business differently."
Janine Aster
Infinity Partners
“I’ve been to countless conferences, but this was the first where I felt both inspired and equipped to make real change.”
Alina Chen
New Futures
“From the speakers to the venue, every detail felt intentional — it was a masterclass in how to host a truly meaningful event.”
Isabella Conte
Brightseed Ventures
“The talks were amazing, but what really stood out was the people who actually care about doing business differently."
Janine Aster
Infinity Partners
“I’ve been to countless conferences, but this was the first where I felt both inspired and equipped to make real change.”
Alina Chen
New Futures
“From the speakers to the venue, every detail felt intentional — it was a masterclass in how to host a truly meaningful event.”
Isabella Conte
Brightseed Ventures
“The talks were amazing, but what really stood out was the people who actually care about doing business differently."
Janine Aster
Infinity Partners
“I’ve been to countless conferences, but this was the first where I felt both inspired and equipped to make real change.”
Alina Chen
New Futures
“From the speakers to the venue, every detail felt intentional — it was a masterclass in how to host a truly meaningful event.”
Isabella Conte
Brightseed Ventures
Request your seat today
Request your seat today
Request your seat today
Get tickets
The Delight AI conference Registration is filling up quickly. Register now to secure your spot!
The Delight AI conference Registration is filling
up quickly. Register now to secure your spot!
AI Agent Chat
cs_center@sendbird.com
SPONSORS
SPONSORS
SPONSORS
We’re proud to partner with an outstanding group of forward-thinking organisations.
FAQ
FAQ
FAQ
FAQ
Still got questions? Feel free to reach out. We're happy to help.
What is Delight AI?
Delight AI is designed for entrepreneurs, creatives, technologists, and purpose-driven professionals who want to build sustainable, future-ready businesses. Whether you're a solo founder or a small team leader, you'll find inspiration, tools, and meaningful connections.
What new AI features will be introduced at the event?
Sendbird will be held in ArtCenter, LA — a centrally located, sustainability-certified venue with easy public transport access and eco-conscious amenities.
How is this year’s DELIGHT AI different from previous events?
Yes. While we believe in the power of in-person connection, keynotes and selected sessions will be recorded and made available to all attendees after the event. A digital pass option may be available closer to the date.
Will there be virtual access or recordings?
Absolutely. Whether you’re just starting or scaling, Think Forward is a space for learning, sharing, and collaborating. Many sessions are designed to support early-stage business challenges with practical guidance.
Can I schedule meetings or product demos during DELIGHT AI?
We’re committed to minimizing our environmental footprint. That means no printed programs, plant-based meals by default, carbon-offset travel partnerships, and a venue that uses renewable energy. You'll receive a full breakdown of our sustainability commitments with your ticket.
Will there be opportunities to experience Sendbird’s solutions at DELIGHT AI?
Sendbird offers curated meetups, interest-based breakout groups, and a custom app to connect with other attendees. We’ll also share networking tips and session guides ahead of time to help you plan your experience.
What is Delight AI?
Delight AI is designed for entrepreneurs, creatives, technologists, and purpose-driven professionals who want to build sustainable, future-ready businesses. Whether you're a solo founder or a small team leader, you'll find inspiration, tools, and meaningful connections.
What new AI features will be introduced at the event?
Sendbird will be held in ArtCenter, LA — a centrally located, sustainability-certified venue with easy public transport access and eco-conscious amenities.
How is this year’s DELIGHT AI different from previous events?
Yes. While we believe in the power of in-person connection, keynotes and selected sessions will be recorded and made available to all attendees after the event. A digital pass option may be available closer to the date.
Will there be virtual access or recordings?
Absolutely. Whether you’re just starting or scaling, Think Forward is a space for learning, sharing, and collaborating. Many sessions are designed to support early-stage business challenges with practical guidance.
Can I schedule meetings or product demos during DELIGHT AI?
We’re committed to minimizing our environmental footprint. That means no printed programs, plant-based meals by default, carbon-offset travel partnerships, and a venue that uses renewable energy. You'll receive a full breakdown of our sustainability commitments with your ticket.
Will there be opportunities to experience Sendbird’s solutions at DELIGHT AI?
Sendbird offers curated meetups, interest-based breakout groups, and a custom app to connect with other attendees. We’ll also share networking tips and session guides ahead of time to help you plan your experience.
What is Delight AI?
Delight AI is designed for entrepreneurs, creatives, technologists, and purpose-driven professionals who want to build sustainable, future-ready businesses. Whether you're a solo founder or a small team leader, you'll find inspiration, tools, and meaningful connections.
What new AI features will be introduced at the event?
Sendbird will be held in ArtCenter, LA — a centrally located, sustainability-certified venue with easy public transport access and eco-conscious amenities.
How is this year’s DELIGHT AI different from previous events?
Yes. While we believe in the power of in-person connection, keynotes and selected sessions will be recorded and made available to all attendees after the event. A digital pass option may be available closer to the date.
Will there be virtual access or recordings?
Absolutely. Whether you’re just starting or scaling, Think Forward is a space for learning, sharing, and collaborating. Many sessions are designed to support early-stage business challenges with practical guidance.
Can I schedule meetings or product demos during DELIGHT AI?
We’re committed to minimizing our environmental footprint. That means no printed programs, plant-based meals by default, carbon-offset travel partnerships, and a venue that uses renewable energy. You'll receive a full breakdown of our sustainability commitments with your ticket.
Will there be opportunities to experience Sendbird’s solutions at DELIGHT AI?
Sendbird offers curated meetups, interest-based breakout groups, and a custom app to connect with other attendees. We’ll also share networking tips and session guides ahead of time to help you plan your experience.