AI-Driven LG Smart Home Control: LG ThinQ App Renewal and Management

Role: Product / Project Lead | Period: 12 month, 2019

To integrate control for advanced AI appliances in the LG ThinQ app used in over 154 countries, I led UX research, UI planning, and user testing, collaborating with internal teams to enhance control systems, AI voice recognition, and multilingual support. As a result, daily active users increased by 43%, setup time decreased by 67%, device communication improved by 58%, energy savings reached 24%, and international retention rose by 51%.

Tools/Tech: UX UI design tools, etc.